Campaign
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New campaign
Choose a campaign template, then configure how and when to send it.
Campaign: Not selected Methods: Not selected Parameters: No campaign selected
Live · CMG
Pick a campaign template
Choose a category, then a campaign definition. The list is sorted by group (for example Booking or Reminder), then by name. The same name can be used many times in production — each scheduled or manual run is separate.
How should we reach the audience?
Pick one or more channels. Sequence is fixed (email first, then letter, SMS, task list, follow-up).
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FirstAttachments
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Add tasks on
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Refine the audience
Set the criteria that define which customers receive this campaign. Toggle All to ignore a parameter.
Campaign results
Mock delivery and engagement across your full campaign library for the selected period. Numbers are illustrative — your selection is highlighted so you can compare it with other programmes.
| Campaign | Category | Sent | Delivered | Delivery | Open | Click | Unsub | Bookings |
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Ready to send
Final review. Send now, or schedule for later.
Channels
Audience
0 recipients
Schedule
Campaign sent
Your campaign has been queued for delivery.
Schedules
Automated campaigns running on a recurring schedule, defined by .EAF files on the Engage Automation host.
Campaign History
Completed sends in a column layout — including several programmes on the daily 10:00 automation slot (weekdays). One-off runs stay in the same grid.
Templates
Library of message templates (.docx) linked to campaigns. Edit content from the New campaign wizard Methods step.
Engagement analytics
Delivery and engagement across service reminders — mock aggregates for UI exploration. Replace with live BI feeds in production.
Messages sent
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Open rate
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Click rate
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Unsubscribe rate
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Bookings attributed
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Attributed bookings trend
Mock seriesPerformance by campaign
| Campaign | Sent | Open rate | Click rate | Unsub rate | Bookings |
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